This year has been interesting. I am an accredited Senior Agent, meaning that I have extensive training in the art of working with seniors. At one time in my career, I lived in an area dominated by senior citizens. I enjoy working with them; there is usually a lot to do by way of decluttering and guidance and my normally fast paced life slows down into a sense of calm and order when walking my senior friends through the daunting task of selling their home. Lately the task has shifted to working with the family members of a senior, either by way of an estate or they have gone into a different way of life (living with family, condo, health facility or assisted living). There is a strong sense of loss and emotion when the family members are dealing with estate sales. At the end of it, there is closure but it is also the end of an era for them. My heart feels for them.
On the other hand, the buyers are usually younger and some are inexperienced. It feels good to walk them through a successful real estate transaction. Often the emotions are extremely high in this regard as well. In Toronto, we are still experiencing a shortage of listings, particularly in hot areas. Consequently, the dreaded (to buyers) multiple bid situation arises. Most seasoned agents are not crazy about multiple bids. It can be cut throat, intimidating and volatile; I have been on the receiving end of multiples and on the bidding end. I have also been critized on a few occasions for extending the registration time. When we "hold up" on offers, meaning have an offering date and time, we often put in our listings a suggested time for registration. This is only a suggestion. Things happen. Sometime people honour it but periodically an agent will call and say I'm late, I'm in traffic, I had a car accident, whatever and they ask if you can postpone the presentation/registration time. If I am working prudently for my seller, then it is my job to preview and present ALL offers. Sometimes the last offer coming in is the best; sometimes not. I have had both scenarios. Inevitably we have to ask ourselves "who am I working for?" If we are under contract with the seller on a listing, then our fudiciary duty is to them.
I like to think that if I was late coming in on an offer for a Buyer, that the same courtesy would be extended to me; not sure, everyone is different on how they behave in that process.
Another thing that has come up lately is the exclusive listing. When we are in a centre like Toronto, we expect Spring to be very busy. I can USUALLY predict that after March break, a slew of listings come on the market. We had a bit of a blip with this, but not the usual 30 or 40 listings coming up in certain areas. Consequently some agents are getting listings exclusively and not putting them on the MLS. I suspect this is with the intention of selling it themselves but I must say, this is NOT in the best interest of the seller. When a property hits the market in a hot area, bidding often ensues and again, the seller generally benefits from an escalation in pricing. It comes down to, again, "who am I working for, myself or my seller?" There is a code of ethics with realtors. MOST of us follow them. Some don't. It comes down to emotions and there are always emotions involved when buying or selling a home.
Cheryl Bower